Workshop title :

Performance management

Workshop reference :

310 / V1.0

Duration :

1 day

Language :

English, French

Why, Who and What ?

Understanding of the performance management process and its role in aligning individual objectives with the business objectives is key to building the organisations capabilities. This course is designed for people managers to understand their role in managing their employees’ performance within the company’s performance management process. The way managers individually use the performance management process is critical to its acceptance and success.

Module

Key Development Areas

Setting the scene: What? Why? And How?

Understanding of the process, its components, how it works and the importance of putting it into practise.

Setting objectives

The cascade of objective setting. How to set clear SMARTer objectives for performance and development.

Performance standards used in qualitative evaluation

Using internal performance standards (behavioural criteria, competencies) to set expectations in performance.

Managing the objective-setting meeting

Preparing for the objective-setting meeting. Running the meeting.

Evaluating performance

Awareness of the performance review process. Understanding of the internal rating system and distribution. Being able to formulate clear performance reviews.

Managing the performance review

Preparing for the performance review meeting. Ensuring the success of the meeting.