Workshop title :

Coaching for Performance

Workshop reference :

303 / V1.0

Duration :

2 days plus an individual session

Language :

English, French

Why, Who and What ?

One of the manager’s responsibilities is to create an environment where employees can grow and develop. Coaching does that. It is significantly different from management because coaching focuses on helping someone grow and develop based on his / her own best interests, as well as the best interests of the company. Coaching and good management really help people engage in their work.This course is primarily designed for managers and can also be interesting for HR professionals, project team leaders and anyone who is required to transfer knowledge and improve others’ performance. All participants have a one-on-one coaching session with the trainer prior to the course. This is a fun, dynamic course full of practical exercises and role plays. The participants receive a copy of John Whitmore’s book Coaching for performance.

Module

Key Development Areas

The hats of a manager

What management style is best suited to effective coaching

The coaching process

How to structure a coaching session. Understand the benefits of coaching. Understand the key skills of coaching.

Setting goals/objectives

How to ask questions to help your coachee formulate a well-defined outcome for his/her objective using the SPACES model.

Exploring reality and resources

Draw out the current level of performance and available resources using the STAR model.

Giving feedback

Give behavioural and specific feedback. Separate giving feedback from advice and praise.

Exploring options

Explore the coachee’s solutions. Check the ecology of the solutions.

Problem solving techniques

Use problem solving and creativity techniques to guide your coachee through a problem.

Putting into practise

Plan and run an individualised coaching session with a peer.