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Workshop title :

 

Facilitation Skills

 
 

Workshop reference :

 

306 / V1.0

 
 

Duration :

 

2 days plus an individual session

 
 

Language :

 

English, French

 
 

Why, Who and What ?

 
 

Facilitated meetings and discussions make the most effective use of time spent together by colleagues working together towards a common goal, or on a common task. Learning how to facilitate meetings or workshops will allow the participant to plan an effective process to give and receive information, and improve joint problem-solving and decision-making. The workshop is specifically for those people, who have no formal authority but responsibility to make things happen through others. At the end of this two-day program participants should be able to:

  • explain the purpose, benefits and methods of facilitation
  • plan and organise a facilitated meeting facilitate a meeting; establish norms, maintain communication flow, monitor progress, keep people on track
  • use a variety of facilitation processes to give and get information, to problem-solve and make decisions
  • understand their own strengths and improvement areas in facilitation skills

The workshop is particularly practice-based with lots of opportunities to plan, and facilitate processes. Each participant will have the opportunity to facilitate and/or co-facilitate.

 
 

Module

 

Key Development Areas

 
 

Introduction: Why facilitate?

 

Definition of facilitation; its benefits and methods. Technique: Story boarding.

 
 

Responsibilities of a facilitator

 

The role of the facilitator; planning and organising meetings; facilitating and follow-up Techniques: Affinity diagram / Process review

 
 

Processes

 

Types of processes depending on purpose Avoiding difficulties of meetings Technique: Potential problem identification

 
 

Giving information

 

Clarity of outcome; agenda preparation. Clarity of communication; rules and norms of meetings. Practice of processes to sell ideas, to present recommendations, to report on progress. Technique: action planning worksheet

 
 

Problem-solving and decision-making

 

Prioritising and decision-making processes in facilitation. Techniques: Recommending alternatives for decision / steps in problem-solving.

 
 

Review of learning

 

Review of course content and own progress in facilitation skills. Action planning

 
 

Individual coaching session

 

Following the workshop, each participant has an individual one and a half hour coaching session with the trainer.